Why create an account?
By creating an account, you can receive the ultimate offers, news, special deals, and more.
How do I reset my password?
Click on log-in, then click “lost your password,” next, you will have to enter your email to reset the password, then we will send your new password to your email
How do I use a promotional code?
- Add the selected product/s to your cart.
- Click on VIEW CART
- On the bottom part of the list, write the code in the COUPON CODE section.
- Click on the APPLY COUPON bottom.
- Proceed to the payment.
What are the methods of payment?
AETHEION® allows you to pay for your order using secure payment methods. You can carry out an online payment by credit/debit card and pay for your order using one of the following options:
Visa, MasterCard, Maestro, American Express, or PayPal.
The information entered when making a payment on www.aetheion.com is never known or stored by AETHEION®. Banking transactions are carried out securely through our gateway providers.
Do you have international shipping?
Yes, we have international shipping.
What are the estimated delivery times offered?
After ordering your product, we process the request. When we send it through DHL, we share with you the tracking number.
How can I contact you with any questions?
You can call us on the numbers below:
Inside Mexico: 800-849-2460
Inside USA & CANADÁ: 800-235-655
Or, if you prefer, you can follow us on our social media:
Where can I find your user agreement?
You can find our user agreement here: https://chemcream.com/user-agreement/.
Where can I find your shipping policy?
You can find our shipping policy here: https://chemcream.com/shipping-policy/.
I want to become a retailer. I want to receive more information.
You can only purchase AETHEION® products from an authorized retailer.
Steps to becoming a retailer or distributor:
- Complete an application to be considered as a Retailer
- Approved Retailers will interview with a Local Distributor of the product and enter into a formal retail contract on use, marketing restrictions, and pricing requirements.
- Implement employee training, consumer documentation, and inventory ledgers on the use of the product.
Register online as an authorized Retailer with the Territorial Distributor ID for the purchase of the product: https://chemcream.com/become-a-retailer/